Privacy Policy

Effective Date: 1^st January 2025

Your Home Survey Ltd (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data. Please read this policy carefully to understand our practices regarding your personal data and how we will treat it.

1. Introduction

This Privacy Policy applies to personal data we collect about you when you visit our website, use our services, or communicate with us. We are committed to ensuring that your privacy is protected in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

Your Home Survey Ltd is the data controller for the personal data we process. Our registered office is located at 20 Wenlock Road, London, N1 7GU, United Kingdom. If you have any questions about this Privacy Policy or our data practices, please contact us at hello@yourhomesurvey.co.uk

3. Data We Collect

• We may collect and process the following types of personal data about you:
• This includes information that can identify you, such as your name, email address, phone number, and postal address.
• This includes information about how you use our website and services, including your IP address, browser type, and pages visited.
• We use cookies and similar tracking technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

4. Purpose of Data Processing

We process your personal data for the following purposes:

• To provide you with our services, respond to your inquiries, and manage your account.
• To send you promotional materials, newsletters, and other information about our services that may be of interest to you. You can opt-out of receiving these communications at any time.

5. Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

• Where you have given us explicit consent to process your personal data for specific purposes (e.g., marketing communications).
• Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Where processing is necessary for our legitimate interests, provided that your interests or fundamental rights do not override those interests.

6. Data Sharing and Disclosure

We may share your personal data with:

• Third-party vendors who assist us in providing our services (e.g., IT service providers, marketing agencies).
• Where we are required to do so by law or to respond to legal processes.
• In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred as part of that business transaction.

7. Data Retention

We will retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Under GDPR, you have the following rights regarding your personal data:

• You have the right to request copies of your personal data.
• You have the right to request that we correct any information you believe is inaccurate or incomplete.
• You have the right to request that we erase your personal data under certain conditions.
• You have the right to request that we restrict the processing of your personal data under certain conditions.
• You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.
• You have the right to object to our processing of your personal data under certain conditions.

To exercise any of these rights, please contact us on hello@yourhomesurvey.co.uk

9. Security of Your Data

We take the security of your personal data seriously and implement appropriate technical and organisational measures to protect it against unauthorized access, loss, or destruction.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Your Home Survey Ltd
Email: hello@yourhomesurvey.co.uk
Phone: 01252 265 273